Patient Access Specialist I — Registration & EHR

Advocate Health Care; Elgin (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Advocate Health Care seeks a Patient Access/Registration Clerk to support front-desk operations. You will verify demographics, collect insurance data, discuss co-pays, and guide patients through check-in procedures. Strong communication and HIPAA knowledge are essential.

Proficiency with EPIC and insurance tools helps you explain coverage, schedule tests, and ensure accurate billing while maintaining a welcoming, professional environment for patients and visitors.

Qualifications

• High school diploma or equivalent required.
• Experience in a fast-paced registration environment is helpful.
• Ability to explain insurance coverage and patient financial responsibilities.

Responsibilities

• Checks in and registers patients; collects demographics and insurance information.
• Discusses co-pays and patient financial responsibilities; preserves confidentiality under HIPAA.
• Monitors electronic health record queues and supports patient flow and access processes.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

Problem solving

Teamwork

Education

High School Graduate

Tools

EPIC electronic medical record

Insurance verification tools

Microsoft Office

Internet

Phone technology

Job description

Advocate Health Care seeks a Patient Access/Registration Clerk to support front-desk operations. You will verify demographics, collect insurance data, discuss co-pays, and guide patients through check-in procedures. Strong communication and HIPAA knowledge are essential.

Proficiency with EPIC and insurance tools helps you explain coverage, schedule tests, and ensure accurate billing while maintaining a welcoming, professional environment for patients and visitors.