Patient Access & EHR Onboarding Specialist

Aurora Health Care; Milwaukee (WI); On-site; USD 25,000 - 39,000; Full time

Job summary

Aurora Health Care is seeking a detail-oriented Patient Access/Registration assistant to support the creation and maintenance of patient electronic health records. You will verify demographics, collect payments, discuss financial responsibilities, and ensure HIPAA-compliant handling of confidential information.

In a fast-paced setting, you will schedule appointments, coordinate test preparations, and assist patients with the portal.

Qualifications

• Ability to work in a high stress area and multitask.
• Strong customer service and communication skills.
• Demonstrated problem-solving and independent thinking.
• Comfort with computer systems and typing; familiarity with EHR systems.

Responsibilities

• Create initial electronic health record for patients.
• Verify demographics, insurance information, and collect payments.
• Explain financial responsibilities and refer to Financial Advocates.
• Ensure HIPAA compliance and obtain required signatures.
• Schedule appointments and coordinate test preparations and follow-ups.
• Provide excellent customer service and assist with patient portal.
• Manage EHR work queues and support department leadership.

Skills

Customer service

Attention to detail

Communication skills

HIPAA compliance

Multitasking

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Aurora Health Care is seeking a detail-oriented Patient Access/Registration assistant to support the creation and maintenance of patient electronic health records. You will verify demographics, collect payments, discuss financial responsibilities, and ensure HIPAA-compliant handling of confidential information.

In a fast-paced setting, you will schedule appointments, coordinate test preparations, and assist patients with the portal.