Patient Access & EHR Navigator (PRN)

Atrium Health; Rome (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Atrium Health is seeking a detail‑oriented Registration Clerk to support patient intake at our Georgia facilities. You will check in patients, capture demographics, verify insurance, collect co-pays, and ensure HIPAA compliance and data accuracy in the EPIC EMR system.

This role emphasizes exceptional customer service, clear communication with patients and staff, and the ability to multitask in a fast paced clinical environment while maintaining confidentiality and timely payment processes.

Qualifications

• Process patient registrations accurately and securely.
• Explain insurance coverage and co-pays to patients.
• Maintain HIPAA confidentiality and privacy of records.
• Navigate EPIC EMR to update and retrieve patient data.
• Support front-desk activities and billing tasks as needed.

Responsibilities

• Create the initial electronic health record for patients used by the care team.
• Check in and register patients; verify demographics and insurance; collect co-pays.
• Provide directions, scheduling info and test preparation details to patients.
• Monitor and manage electronic health record work queues per department process.
• Offer welcoming, professional service and assist patients and visitors.

Skills

Customer service

HIPAA compliance

Communication skills

Multitasking

Data entry

Medical terminology

Education

High School Diploma

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Email and Internet

Job description

Atrium Health is seeking a detail‑oriented Registration Clerk to support patient intake at our Georgia facilities. You will check in patients, capture demographics, verify insurance, collect co-pays, and ensure HIPAA compliance and data accuracy in the EPIC EMR system.

This role emphasizes exceptional customer service, clear communication with patients and staff, and the ability to multitask in a fast paced clinical environment while maintaining confidentiality and timely payment processes.