Patient Access Coordinator – Welcoming Healthcare Front Desk

Baptist Health System, Inc.; Louisville (KY); Sur place; USD 34 000 - 46 000; Plein temps

Résumé du poste

Baptist Health Medical Group in Louisville, KY is seeking a Patient Access Coordinator to deliver exceptional front-desk service for the Gastro/Primary Care team. You will register patients, verify insurance, discuss financial responsibilities, and collect payments, ensuring accurate records and smooth check-in/out processes.

The role requires strong communication, computer/ data-entry skills, and a patient-first approach in a fast-paced healthcare environment.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office or healthcare setting preferred.
• Knowledge of medical terminology.
• Strong computer and data entry skills.
• Excellent communication and interpersonal skills.
• Ability to multitask while maintaining accuracy and attention to detail.
• Positive attitude and commitment to delivering patient care.

Responsabilités

• Welcome patients and provide outstanding customer service in person and over the phone.
• Register patients accurately by collecting demographic, insurance, and visit information.
• Verify insurance eligibility, Medicare compliance, and patient benefits before appointments.
• Pre-register patients and discuss insurance benefits and financial responsibilities with confidence and compassion.
• Calculate patient responsibility estimates and collect point-of-service payments while explaining payment options.
• Maintain accurate patient records and update information as needed.
• Utilize patient access and registration software to support office operations.
• Ensure compliance with state, federal, and organizational regulations related to patient access services.
• Complete ongoing education and training requirements.
• Support the team by performing additional administrative duties as needed.

Connaissances

Communication skills

Data entry

Interpersonal skills

Multitasking

Medical terminology

Formation

High school diploma or equivalent

Description du poste

Baptist Health Medical Group in Louisville, KY is seeking a Patient Access Coordinator to deliver exceptional front-desk service for the Gastro/Primary Care team. You will register patients, verify insurance, discuss financial responsibilities, and collect payments, ensuring accurate records and smooth check-in/out processes.

The role requires strong communication, computer/ data-entry skills, and a patient-first approach in a fast-paced healthcare environment.