Patient Access Coordinator - First Impression Champion

Baptist-Health-System-Ky-&-i; Shelbyville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health Medical Group in Shelbyville, KY is seeking a friendly Patient Access Coordinator to welcome patients, verify insurance, register visits, and collect demographics with accuracy. You will support a busy Primary Care office, handle phones and front desk tasks, and ensure smooth patient flow from check-in to checkout.

The role requires high school diploma, healthcare experience, strong computer skills, and excellent communication.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or healthcare setting.
• Knowledge of medical terminology.
• Strong computer and data entry skills.
• Excellent communication and interpersonal skills.
• Ability to multitask with accuracy.
• Positive attitude and commitment to patient care.

Responsibilities

• Welcome patients and provide outstanding service in person and over the phone.
• Register patients by collecting demographic, insurance, and visit information.
• Verify insurance eligibility and patient benefits before appointments.
• Pre-register patients and discuss insurance benefits and financial responsibilities.
• Calculate patient responsibility estimates and collect payments at point of service.
• Maintain accurate patient records and update information as needed.
• Utilize registration software to support efficient office operations.
• Ensure compliance with regulations related to patient access services.

Skills

Data entry

Customer service

Medical terminology

Education

High school diploma or equivalent

Tools

Registration software

Office software

Job description

Baptist Health Medical Group in Shelbyville, KY is seeking a friendly Patient Access Coordinator to welcome patients, verify insurance, register visits, and collect demographics with accuracy. You will support a busy Primary Care office, handle phones and front desk tasks, and ensure smooth patient flow from check-in to checkout.

The role requires high school diploma, healthcare experience, strong computer skills, and excellent communication.