Patient Access Coordinator - Scheduling & Front Desk

GI Alliance; Littleton (CO); Vor Ort; USD 36.000 - 54.000; Vollzeit

Zusammenfassung

GI Alliance is seeking a patient services representative to be the voice of the practice, handling patient and physician inquiries with grace and efficiency. You will maintain accurate patient records, coordinate appointments, and triage calls to appropriate staff while upholding HIPAA and professional standards.

In this role you will collaborate across Radiology, Nursing, Referral/Authorization, and Medical Records to ensure timely imaging, labs, and referrals, while delivering friendly,

Qualifikationen

• High school diploma or GED required.
• 1–3 years medical call center experience.
• Proficient computer skills and ability to multi-task.
• Excellent interpersonal and written communication.

Aufgaben

• Handle inbound/outbound communications for in-office appointments.
• Update patient records and insurance information at each encounter.
• Coordinate imaging, labs, referrals, and authorizations with various departments.
• Ensure HIPAA compliance in all activities.
• Schedule new consults, procedures, and follow-ups correctly.
• Distribute patient education via email.
• Review emails multiple times daily.
• Communicate professionally in writing and speech.

Kenntnisse

Interpersonal skills

Organizational skills

Communication skills

Problem-solving

Team player

Tools

Phreesia

Allscripts PM/EMR

Jobbeschreibung

GI Alliance is seeking a patient services representative to be the voice of the practice, handling patient and physician inquiries with grace and efficiency. You will maintain accurate patient records, coordinate appointments, and triage calls to appropriate staff while upholding HIPAA and professional standards.

In this role you will collaborate across Radiology, Nursing, Referral/Authorization, and Medical Records to ensure timely imaging, labs, and referrals, while delivering friendly,