Patient Access Specialist: Registration & Insurance

Houston Methodist; Cypress (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

Houston Methodist is seeking a Patient Access Associate to collect patient demographic and insurance data for the EHR, perform cashiering duties, and ensure compliance with EMTALA/HIPAA. The role emphasizes accurate data entry, financial transactions, and strong customer service in a fast-paced hospital setting.

Responsibilities include verifying insurance, explaining consents, handling payments, and maintaining privacy of health information while supporting a positive patient experience across

Qualifications

• High School diploma or equivalent.
• Two years of customer service experience.
• One year of hospital registration experience preferred.

Responsibilities

• Obtain and record accurate demographic and insurance information for patients.
• Explain consent forms and obtain signatures as needed.
• Collect payments and balance cash drawer daily.
• Verify insurance and determine patient out-of-pocket costs.
• Maintain HIPAA privacy and confidentiality and safeguard PHI.

Skills

Customer service

Communication

Multi-tasking

HIPAA knowledge

Cash handling

Problem solving

Education

High School diploma

Tools

EHR software

Registration systems

Job description

Houston Methodist is seeking a Patient Access Associate to collect patient demographic and insurance data for the EHR, perform cashiering duties, and ensure compliance with EMTALA/HIPAA. The role emphasizes accurate data entry, financial transactions, and strong customer service in a fast-paced hospital setting.

Responsibilities include verifying insurance, explaining consents, handling payments, and maintaining privacy of health information while supporting a positive patient experience across