Patient Access Coordinator - PRN, Impactful Healthcare

Valley View Medical Center; Fort Mohave (AZ); On-site; USD 34,000 - 45,000; Part time

Job summary

Valley View Medical Center in Fort Mohave, AZ is seeking a Patient Access Representative to join our team on a PRN basis. You will support daily Registration operations, verify demographics and insurance, and help patients navigate the intake process with empathy and accuracy.

In this role you will collect payments, explain forms, coordinate with insurance providers, and maintain lobby wait times while delivering exceptional service in a fast-paced hospital environment.

Qualifications

• High School Diploma or equivalent is required.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Provides support for the daily operations of Patient Access functions while performing the day-to-day duties of a Registration Clerk.
• Must be able to foster positive work relationships with co-workers and demonstrate flexibility in adapting to work demands.
• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Distributes and explains forms, documents, and educational handouts to patients or family members.
• Verifies insurance benefits and obtains precertification/authorization as necessary.
• Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow-up.
• Maintain Lobby and Registration wait time to less than 10 minutes.
• Emergency Room wait time should be less than 30 minutes from MSE.

Skills

Critical thinking

Stress management

Clerical skills

Education

High School Diploma or equivalent

Job description

Valley View Medical Center in Fort Mohave, AZ is seeking a Patient Access Representative to join our team on a PRN basis. You will support daily Registration operations, verify demographics and insurance, and help patients navigate the intake process with empathy and accuracy.

In this role you will collect payments, explain forms, coordinate with insurance providers, and maintain lobby wait times while delivering exceptional service in a fast-paced hospital environment.