Patient Access & Eligibility Specialist

Valleywise Health; Mesa (AZ); On-site; USD 25,000 - 37,000; Full time

Job summary

Valleywise Health in Mesa, AZ is looking for a Patient Access Clerk to register patients and ensure accurate processing of accounts. The role involves collecting demographic and insurance information, processing paperwork for appointments, and verifying eligibility to support timely care.

You will also handle payments, verify AHCCCS where applicable, and work with management to resolve issues that affect billing and reimbursement, ensuring smooth clinic operations.

Qualifications

• Requires high school diploma or GED.
• 1-2 years of general clerical, customer service, or medical experience, preferably in healthcare with data reconciliation.
• Must have fingerprint clearance card or affidavit; applies within 7 days; present card within 90 days.
• Must travel to clinics as needed; excellent data entry (10-key by touch) and 30 wpm typing; basic math.
• Must read/write/speak English; strong interpersonal skills; ability to multitask.

Responsibilities

• Register patients and ensure accurate, timely processing of accounts.
• Obtain/validate demographic and insurance information; process paperwork for appointments.
• Verify insurance eligibility and collect monies owed.
• Ensure AHCCCS verifications for self-pay/unverifiable payers.
• Collaborate with management to resolve issues impacting billing and reimbursement.

Skills

Data entry

Typing 30 wpm

10-key by touch

Customer service

English proficiency

Education

High school diploma or GED

Job description

Valleywise Health in Mesa, AZ is looking for a Patient Access Clerk to register patients and ensure accurate processing of accounts. The role involves collecting demographic and insurance information, processing paperwork for appointments, and verifying eligibility to support timely care.

You will also handle payments, verify AHCCCS where applicable, and work with management to resolve issues that affect billing and reimbursement, ensuring smooth clinic operations.