Patient Access & Registration Specialist

Kingman Regional Medical Center; Kingman (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Kingman Regional Medical Center in Kingman, AZ seeks a Patient Access Representative to preregister, register, schedule, reschedule, and discharge patients while ensuring accurate data entry in the EHR and verification of insurance benefits.

The role requires collecting copays, balancing daily cash, and obtaining pre-authorizations as needed, with dedication to customer service and teamwork. Medical center environment with rotating shifts.

Qualifications

• Must multitask, prioritize appropriately, and manage time efficiently.
• Effective oral and interpersonal communication skills.
• Proficient with a variety of technology resources (phone, computer, software, fax, scanner).

Responsibilities

• Completes the registration process for patients, verifies benefits, collects copays or payments, balances accounts, and enters data in the EHR.
• Provides excellent customer service and contributes to patient satisfaction; responds to inquiries and directs calls.
• Refers patient accounts to financial counselors for explanations on denials, copays, plans, and payment options.
• Balances daily cash and completes cash logs, deposits, and reports to Patient Financial Services.
• Maintains accurate patient data, ensures EHR accuracy, and obtains necessary pre-authorizations where required.
• Demonstrates flexibility by floating to other work areas and supporting a rotating on-call schedule when needed.

Skills

Multitasking

Customer service

Interpersonal communication

Data entry

Education

High School Diploma or equivalent

Job description

Kingman Regional Medical Center in Kingman, AZ seeks a Patient Access Representative to preregister, register, schedule, reschedule, and discharge patients while ensuring accurate data entry in the EHR and verification of insurance benefits.

The role requires collecting copays, balancing daily cash, and obtaining pre-authorizations as needed, with dedication to customer service and teamwork. Medical center environment with rotating shifts.