Patient Access Specialist (Registration & Payments)

Kingman Regional Medical Center; Kingman (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Kingman Regional Medical Center is seeking a Patient Access Representative to support patient registration, verify benefits, collect copays, balance accounts, and ensure accurate data entry in the EHR within a fast-paced hospital setting.

You will verify insurance eligibility, obtain pre-authorizations when required, answer patient inquiries, coordinate with financial counselors, and participate in on-going process improvements while maintaining a courteous, patient-centered approach across

Qualifications

• Minimum 1 year of customer service or office experience.
• Healthcare registration or billing experience preferred.
• Excellent customer service and communication abilities.
• Ability to verify insurance and collect payments.

Responsibilities

• Provide excellent customer service and assist patient inquiries.
• Field calls and refer accounts to financial counselors as needed.
• Balance daily cash and process deposits; manage cash logs and reports.
• Float to other areas and work nights/weekends as needed.

Skills

Multitasking

Communication

Tech proficiency

Education

High School Diploma

Tools

EHR systems

Billing software

Job description

Kingman Regional Medical Center is seeking a Patient Access Representative to support patient registration, verify benefits, collect copays, balance accounts, and ensure accurate data entry in the EHR within a fast-paced hospital setting.

You will verify insurance eligibility, obtain pre-authorizations when required, answer patient inquiries, coordinate with financial counselors, and participate in on-going process improvements while maintaining a courteous, patient-centered approach across