Patient Access Coordinator - Orthopedics (Temp)

Tennessee Orthopaedic Alliance; Knoxville (TN); On-site; USD 34,000 - 44,000; Full time

Job summary

Tennessee Orthopaedic Alliance (TOA) is seeking a dedicated Patient Registration/Front Desk professional to deliver a welcoming, efficient experience for patients from check-in through surgery preparation. The role combines registration, financial clearance, and scheduling coordination in a high-volume orthopaedic setting.

You will verify demographics and insurance, collect payments, and support the revenue cycle while collaborating with clinicians and business office teams to ensure accurate

Qualifications

• High school diploma or equivalent required.
• 2–4 years of medical registration or front-desk experience.
• Experience with insurance verification and patient billing preferred.
• Familiarity with EMR and practice management systems (HST preferred).

Responsibilities

• Register patients and verify demographics and insurance.
• Collect co-pays and balance due, document payments.
• Coordinate with clinical staff for scheduling and patient flow.
• Maintain front desk and lobby area, ensure a welcoming environment.
• Ensure compliance with payer guidelines and confidentiality.

Skills

Customer service

Communication skills

Attention to detail

Teamwork

Education

High School Diploma or equivalent

Associates degree preferred

Tools

HST EMR

Practice management system

Job description

Tennessee Orthopaedic Alliance (TOA) is seeking a dedicated Patient Registration/Front Desk professional to deliver a welcoming, efficient experience for patients from check-in through surgery preparation. The role combines registration, financial clearance, and scheduling coordination in a high-volume orthopaedic setting.

You will verify demographics and insurance, collect payments, and support the revenue cycle while collaborating with clinicians and business office teams to ensure accurate