Patient Access Coordinator & Onboarding

Premier Health Partners PC; Buffalo (NY); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off (PTO)

Job summary

Premier Health Partners P.C. in Buffalo, NY is seeking a New Patient Coordinator to be the first point of contact for patients. You will coordinate appointments, manage records, gather information, and communicate with patients and providers to ensure smooth care delivery.

The role involves scheduling, collecting documents, and providing front desk support while enhancing patient onboarding and communication. Strong customer service and organizational skills are essential.

Qualifications

• High School diploma or equivalency required.
• 1-2 years’ experience with front desk operations, patient scheduling, phone handling, and customer service preferred.
• 5 years in an office setting preferred.
• Exceptional customer service and problem-solving skills.
• Strong organizational and communication skills.

Responsibilities

• Obtains and scans medical records for consultations and coordinates with providers.
• Schedules new patient consultations and coordinates with providers.
• Confirms consultation appointments and sends necessary paperwork to patients.
• Provides front desk coverage for Patient Service Representative duties as needed.
• Facilitates onboarding for new patients and acts as single point of contact for scheduling, insurance verification, and paperwork.

Skills

Customer service

Problem solving

Organizational skills

Communication skills

Education

High School diploma or equivalency

Tools

HealtheLink

Job description

Premier Health Partners P.C. in Buffalo, NY is seeking a New Patient Coordinator to be the first point of contact for patients. You will coordinate appointments, manage records, gather information, and communicate with patients and providers to ensure smooth care delivery.

The role involves scheduling, collecting documents, and providing front desk support while enhancing patient onboarding and communication. Strong customer service and organizational skills are essential.