Patient Care Coordinator | Front Desk & Scheduling Pro

OnePeak Medical Office & Corporate; Redmond (OR); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan with company‑m*

Paid time off and holidays

Employee discounts

Job summary

OnePeak Medical seeks a Patient Care Coordinator to be the first point of contact for patients and visitors. You’ll deliver exceptional service, register patients, update demographics, and manage the patient portal.

You’ll also schedule appointments, verify insurance, collect copays, and document payments in the EMR. You will maintain a welcoming front desk, coordinate with providers, uphold HIPAA confidentiality, and support clinic operations in a fast-paced environment, with potential travel

Qualifications

• High school diploma or equivalent is required and PM/EHR experience is preferred.
• Proficiency in Microsoft Office Suite and strong patient data handling.
• Excellent communication, empathy, and ability to multitask in a fast-paced clinic.

Responsibilities

• Provide outstanding customer service and welcome patients and visitors.
• Register patients, update demographics, and manage the patient portal.
• Schedule appointments and route calls using a multi-line system.
• Verify insurance details, collect copays, and document payments.
• Maintain reception areas and assist with front desk duties as needed.
• Maintain HIPAA confidentiality and handle patient information securely.

Skills

Customer service

Communication skills

Teamwork

HIPAA compliance

Time management

Problem-solving

Professionalism

Education

High school diploma or equivalent

PM/EHR experience preferred

Tools

Microsoft Office Suite

Job description

OnePeak Medical seeks a Patient Care Coordinator to be the first point of contact for patients and visitors. You’ll deliver exceptional service, register patients, update demographics, and manage the patient portal.

You’ll also schedule appointments, verify insurance, collect copays, and document payments in the EMR. You will maintain a welcoming front desk, coordinate with providers, uphold HIPAA confidentiality, and support clinic operations in a fast-paced environment, with potential travel