Patient Coordinator (Medical Receptionist)

Colorado In Motion; City of White Plains (NY); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

401(k) Retirement Savings Plan - 100% match after 1 year

Paid sick leave

Wellness Program Access

Childcare tuition discount

Training and career development

Job summary

A healthcare service provider in White Plains, NY is seeking a Patient Coordinator to manage front desk operations, including patient check-in/out and appointment scheduling. The ideal candidate will have a high school diploma or GED and experience in customer service. Knowledge of EMR and insurance processes will be advantageous. This full-time position offers a salary range of $17.00 to $19.00 per hour based on experience.

Qualifications

• High School Diploma or GED; or relevant experience.
• Medical receptionist experience is a plus.
• Knowledge of EPIC software is a plus.

Responsibilities

• Manage front desk operations and patient check-in/out.
• Verify insurance, process authorizations, and collect payments.
• Maintain accurate patient records in the EMR system.

Skills

Customer service

Insurance verification

Electronic Medical Records (EMR) knowledge

Appointment scheduling

HIPAA compliance awareness

Education

High School Diploma or GED

Tools

EMR scheduling software

Microsoft Excel

Microsoft Word

Job description

ACCESS PT, a member of the Confluent Health family, is currently looking for a Patient Coordinator to join our New City, NY team!

How ACCESS PT supports you:

• 401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
• Paid sick leave (varies by state)
• Wellness Program Access
• 10% childcare tuition discount at Kindercare Childcare Centers
• Training and career development
• Network partnerships with top health systems in the region

Job Position: Patient Coordinator

Job Location: 4 Westchester Park Drive, Suite 315, White Plains, NY 10604

Job Type: Full-Time

Salary Description: $17.00-$19.00/hour, based on experience

• Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
• Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
• Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
• Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience

• High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and exp.
• Medical receptionist experience a plus
• EMR scheduling software knowledge a plus
• EPIC software knowledge is a plus
• Spreadsheet and Word Processing software.

EOE