Patient Access Coordinator - Impactful Front Office Care

Jobtome; Phoenix (AZ); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental & Vision Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Referral Bonus

Job summary

UnitedHealth Group seeks a Patient Access Representative to provide patient-focused front-office service in a clinical setting. You will greet, register, verify insurance, collect co-pays, and process payments while maintaining accuracy and compassion.

Responsibilities include data entry, scheduling, answering inquiries, and collaborating with care teams to support a smooth patient journey. This role requires strong communication and adherence to policies.

Qualifications

• High School Diploma or GED required.
• 1+ year of customer service experience in hospital, office, customer service, or phone support.
• Ability to work a fixed schedule: Mon-Wed 2:00 PM–2:30 AM, Thu 2:00 PM–8:00 PM.
• Must be 18 years of age or older.

Responsibilities

• Greet and check in patients; collect demographics and insurance information.
• Verify insurance eligibility and benefits; enter data in real time.
• Process referrals, pre-certification, pre-determinations; pre-authorize as required.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

UnitedHealth Group seeks a Patient Access Representative to provide patient-focused front-office service in a clinical setting. You will greet, register, verify insurance, collect co-pays, and process payments while maintaining accuracy and compassion.

Responsibilities include data entry, scheduling, answering inquiries, and collaborating with care teams to support a smooth patient journey. This role requires strong communication and adherence to policies.