Patient Access Coordinator - Care & Scheduling Specialist

Jobtome; Scottsdale (AZ); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Job summary

UnitedHealth Group in Scottsdale, AZ seeks a Patient Access Representative to provide patient-centered service in a fast-paced clinical front office. You will greet patients, check them in, collect co-pays, verify insurance, and process required paperwork to ensure smooth care delivery.

The role requires attention to detail, strong customer service, and the ability to work a rotating schedule. Benefits and opportunities for career growth are highlighted in the posting.

Qualifications

• High school diploma or GED required.
• 1+ years of customer service experience in a hospital, office, or clinical setting.
• Ability to work Monday–Wednesday 2:00 PM–2:30 AM; Thursday 2:00 PM–8:00 PM.
• Must be 18 years of age or older.

Responsibilities

• Greet and check in patients; collect demographics and verify insurance eligibility.
• Enter and verify patient data in computer systems in real time.
• Process referrals, pre-certification, pre-determinations, and pre-authorizations per plan requirements.
• Verify coverage and benefits; create price estimates and reverifications as needed.
• Collect patient co-pays and discuss financial obligations.

Skills

Customer service

Interpersonal skills

Communication

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group in Scottsdale, AZ seeks a Patient Access Representative to provide patient-centered service in a fast-paced clinical front office. You will greet patients, check them in, collect co-pays, verify insurance, and process required paperwork to ensure smooth care delivery.

The role requires attention to detail, strong customer service, and the ability to work a rotating schedule. Benefits and opportunities for career growth are highlighted in the posting.