Patient Access Coordinator I: Compassionate Scheduling

Illinois-Bone-; Chicago (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Disability insurance

401k program with company match

Wellness program

Health savings accounts

Flexible savings accounts

ID protection plan

Job summary

Illinois Bone and Joint Institute is seeking a Patient Access Coordinator I to manage call center operations, schedule patient visits, and verify insurance information. Candidates should have at least one year of customer service experience and familiarity with Epic EHR systems.

Strong communication skills and a patient-focused approach are essential. The role supports a busy clinic network across northern Illinois, with responsibilities spanning greeting callers, data entry, and coordinating

Qualifications

• Minimum one year experience in customer service.
• EHR experience with Epic preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Answer a high volume of calls and route appropriately.
• Greet callers in a compassionate and professional manner.
• Assist patients with scheduling and insurance information.

Skills

Customer service

Communication

Multitasking

Education

High school diploma

Tools

Epic EHR

Microsoft Office

Job description

Illinois Bone and Joint Institute is seeking a Patient Access Coordinator I to manage call center operations, schedule patient visits, and verify insurance information. Candidates should have at least one year of customer service experience and familiarity with Epic EHR systems.

Strong communication skills and a patient-focused approach are essential. The role supports a busy clinic network across northern Illinois, with responsibilities spanning greeting callers, data entry, and coordinating