Patient Access Coordinator: Front Desk & Scheduling Expert

Talentify; Skokie (IL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Paid holidays

PTO - Vacation & Sick

Medical, Dental, Vision

401k Retirement Plan

Parental leave

Referral bonus

Job summary

Hanger, Inc. in Illinois is seeking a front desk/receptionist to ensure a seamless patient experience. You will greet patients, verify insurance details, collect payments, and help coordinate prosthetic care plans.

The role requires strong communication, computer skills and the ability to manage patient flow. Prior medical front office experience is preferred, with opportunities for growth and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent combination of education and experience required.
• Less than one year of customer service, administrative or related experience required.
• Experience in a receptionist position or experience with medical front office procedures preferred.

Responsibilities

• Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations
• Collect patient payments, including deductibles, copays, and coinsurance at the front desk
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans
• Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information
• Ensure accurate and complete electronic health records for all patients

Skills

Customer service

Front desk

Communication

Computer skills

Medical front office

Education

High School Diploma

Job description

Hanger, Inc. in Illinois is seeking a front desk/receptionist to ensure a seamless patient experience. You will greet patients, verify insurance details, collect payments, and help coordinate prosthetic care plans.

The role requires strong communication, computer skills and the ability to manage patient flow. Prior medical front office experience is preferred, with opportunities for growth and a comprehensive benefits package.