Patient Access Coordinator — Front Desk & Care Experience

CenterWell Senior Primary Care; Mesa (AZ); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Disability insurance

Life insurance

Job summary

CenterWell Senior Primary Care in Mesa, AZ is hiring a Front Office Healthcare Support professional for an onsite Patient Access Coordinator role, ensuring data quality and a welcoming patient experience from pre-arrival through checkout.

You will verify patient identity and insurance, secure co-pays, manage scheduling, and maintain high provider throughput while upholding data integrity and patient satisfaction.

Qualifications

• Basic computer literacy and data entry accuracy.
• Knowledge of patient eligibility and benefits.
• Experience with scheduling systems.
• Ability to process payments and collect co-pays when required.

Responsibilities

• Pre-visit preparation to identify missing docs, expirations, or gaps.
• Digital intake to ensure demographics and consents are complete.
• Queue and wait-time management; assist in POS collections with accuracy.
• Exit and outreach for follow-ups and no-shows or preventive care appointments.

Skills

Patient rapport

Workflow compliance

Scheduling management

Time management

Phone handling

Record keeping

Cross-team collaboration

Job description

CenterWell Senior Primary Care in Mesa, AZ is hiring a Front Office Healthcare Support professional for an onsite Patient Access Coordinator role, ensuring data quality and a welcoming patient experience from pre-arrival through checkout.

You will verify patient identity and insurance, secure co-pays, manage scheduling, and maintain high provider throughput while upholding data integrity and patient satisfaction.