Patient Access & Care Coordinator

Jobtome

Tempe (AZ)

On-site

USD 22,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off
Health plan options
Dental & Vision
401(k) Savings Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program

Job summary

UnitedHealth Group is seeking a Patient Access Representative to join our front office team in Tempe, AZ. You will greet patients, verify insurance, collect co-pays, and coordinate scheduling in a fast-paced clinic setting.

We offer competitive pay and comprehensive benefits including medical, dental, vision, 401(k), and education reimbursement. This role requires strong communication and a patient-first attitude, with the listed evening hours.

Qualifications

  • High School Diploma or GED required.
  • 1+ year of customer service in a hospital/office/customer service/phone support setting.
  • Ability to work Monday - Wednesday - 2 pm - 2:30 am, Thursday - 2 pm - 8 pm
  • Must be 18 years of age or older.

Responsibilities

  • Communicates with patients and families to complete the registration process and verify demographics and insurance eligibility.
  • Uses computer systems to enter or verify patient data in real-time.
  • Gathers clinical information, handles referrals, pre-certifications, and pre-authorizations as required.
  • Verifies insurance coverage and creates price estimates and reverifications as needed.
  • Collects patient co-pays and discusses financial obligations with patients.

Skills

Customer service
Communication
Interpersonal skills
Ability to work flexible hours

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking a Patient Access Representative to join our front office team in Tempe, AZ. You will greet patients, verify insurance, collect co-pays, and coordinate scheduling in a fast-paced clinic setting.

We offer competitive pay and comprehensive benefits including medical, dental, vision, 401(k), and education reimbursement. This role requires strong communication and a patient-first attitude, with the listed evening hours.

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