Patient Access & Scheduling Specialist

Jobtome; Fountain Hills (AZ); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

401(k)

Education reimbursement

Job summary

UnitedHealth Group is seeking a Patient Care Coordinator in Fountain Hills, AZ to assist with patient registration, scheduling, and lab appointments. The role involves face-to-face or telehealth interactions to complete registrations, verify insurance, and collect payments.

The position requires 1+ years in customer service and proficiency with core Microsoft Office tools. It is an on-site role at 16838 E Palisades Blvd, with a competitive benefits package and opportunities for growth.

Qualifications

• 1+ years of experience in customer service.
• Basic level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Greets patients as they arrive and manage appropriate standard wait times
• Complete check-in and check-out tasks to include patient demographic verification, insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents
• Collects co-payments, co-insurance, and deductibles and issues receipts
• Manages cashier box and daily deposits according to company policies
• Answers phones and schedules appointments
• Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
• Manages medical records (maintains, files/scans, prepares for schedule)
• Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
• Establish and maintain effective working relationships with patients, employees, and the public
• Performs all other related duties as assigned

Skills

Customer service

Education

High School Diploma / GED

Tools

Excel

Word

Outlook

PowerPoint

Job description

UnitedHealth Group is seeking a Patient Care Coordinator in Fountain Hills, AZ to assist with patient registration, scheduling, and lab appointments. The role involves face-to-face or telehealth interactions to complete registrations, verify insurance, and collect payments.

The position requires 1+ years in customer service and proficiency with core Microsoft Office tools. It is an on-site role at 16838 E Palisades Blvd, with a competitive benefits package and opportunities for growth.