Patient Care & Scheduling Specialist

UnitedHealth Group; Fountain Hills (AZ); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

Short-term & Long-Term Disability

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group seeks a Patient Care Coordinator to handle patient registration, scheduling, and related administrative tasks for in-person and telehealth visits. The role includes verifying insurance, collecting payments, and maintaining accurate medical records in a fast-paced environment.

You will work Monday–Friday, 8am–5pm, at 16838 E Palisades Blvd, Fountain Hills, AZ 85268, collaborating with clinicians and front-d desk teams to ensure smooth patient flow and high-quality service.

Qualifications

• High School Diploma or GED required.
• 1+ years of experience in customer service.
• Basic proficiency with Microsoft Office (Excel/Word/Outlook/PowerPoint).

Responsibilities

• Greet patients and manage wait times for visits.
• Check-in and check-out tasks including demographic and insurance verification.
• Collect co-payments and manage cashier activities.
• Answer phones and schedule appointments.
• Maintain medical records and ensure documents are scanned/organized.
• Build effective relationships with patients and staff.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Education

High School Diploma / GED

Tools

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

Job description

UnitedHealth Group seeks a Patient Care Coordinator to handle patient registration, scheduling, and related administrative tasks for in-person and telehealth visits. The role includes verifying insurance, collecting payments, and maintaining accurate medical records in a fast-paced environment.

You will work Monday–Friday, 8am–5pm, at 16838 E Palisades Blvd, Fountain Hills, AZ 85268, collaborating with clinicians and front-d desk teams to ensure smooth patient flow and high-quality service.