Patient Access Coordinator - Admissions & Scheduling

OrthoIndy; Carmel (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

OrthoIndy in Carmel, Indiana seeks a Hospital Admissions Clerk II to join a fast-paced team that handles check-in/check-out, scheduling, and insurance coordination. You will input patient demographics, manage therapy orders, and support billing accuracy through Meditech and TheraOffice.

The role requires 1–2 years of registration experience, strong communication, and meticulous attention to detail to ensure smooth patient flow and accurate financial records. Training provided on clinic systems.

Qualifications

• High school diploma or GED is required.
• 1–2 years of patient registration experience required; 2–4 years preferred.
• Exceptional verbal and written communication with high accuracy and attention to detail.

Responsibilities

• Pre-registers and registers patients in Meditech and TheraOffice with demographics and therapy orders.
• Schedules and re-schedules therapy appointments in TheraOffice.
• Obtains, submits, and tracks insurance authorizations by fax, phone, or online tools.
• Answers incoming calls and returns voicemails promptly.
• Collects and applies patient payments and co-pays.
• Completes monthly registrations in Meditech for billing and scheduling accuracy.
• Discharges patients weekly by reviewing progress notes and discharge summaries.
• Prints and faxes progress notes for workers' comp and external referrals daily.

Skills

Verbal communication

Written communication

Attention to detail

Education

High School Diploma / GED

Tools

Meditech

TheraOffice

ADP

Athena

OrthoTalent

Microsoft Office

Job description

OrthoIndy in Carmel, Indiana seeks a Hospital Admissions Clerk II to join a fast-paced team that handles check-in/check-out, scheduling, and insurance coordination. You will input patient demographics, manage therapy orders, and support billing accuracy through Meditech and TheraOffice.

The role requires 1–2 years of registration experience, strong communication, and meticulous attention to detail to ensure smooth patient flow and accurate financial records. Training provided on clinic systems.