Hospital Access Coordinator II

OrthoIndy; Brownsburg (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

OrthoIndy in Brownsburg, IN is seeking a Hospital Admissions Clerk II to handle patient check-in/check-out, scheduling, insurance verifications, and co-pay collections with accuracy and friendliness.

You will work across Meditech and TheraOffice, coordinate benefits, obtain authorizations, and maintain billing accuracy through the patient lifecycle in a fast-paced clinic setting. Attention to detail and strong communication are essential.

Qualifications

• High school diploma or GED required.
• 1-2 years patient registration experience; 2-4 years preferred.
• Excellent verbal and written communication and high attention to detail.

Responsibilities

• Check-in/check-out for patients and scheduling in multiple systems.
• Answer phones, collect co-pays, and coordinate benefits with insurance.
• Obtain authorizations and track status; input demographics and orders.
• Register patients in Meditech and TheraOffice; maintain billing accuracy.
• Discharge patients weekly; manage progress notes and referrals.

Skills

Verbal communication

Written communication

Attention to detail

Multi-tasking

Education

High school diploma or GED

Tools

Meditech

TheraOffice

Athena

ADP

Microsoft Office

Job description

Great people are the backbone to great care and patient satisfaction. In return, we'll have your back--offering our employees a supportive team environment, great benefits, a true work/life balance, and the opportunity to positively impact the quality of life for our patients. Join TEAM OI.

General statement of duties

The Hospital Admissions Clerk II functions in a fast-paced role that requires attention to detail and
ability to multi-task, including a focus on both the quantity and quality of work. This position performs
check-in, check-out, scheduling, operates in multiple systems, answers phones, collects co-pays, and
coordinates benefits with insurance.

• Pre-registers and registers all physical and occupational therapy patients in Meditech and
  TheraOffice by utilizing our clinic and ordering systems to input patient demographics as well as therapy orders.
• Schedules and re-schedules all therapy appointments in TheraOffice as needed.
• Obtains, submits, and tracks authorizations for various insurances by faxing authorization requests, following up by phone, or using online tools.
• Answers all incoming calls and returns voicemails in a timely manner.
• Obtains all insurance benefit information in a timely manner for follow-up appointments as well as initial therapy evaluations by calling insurance companies, faxing benefit information sheets, or utilizing online tools.
• Collects and applies all patient payments and co-payments.
• Completes monthly registrations in Meditech for all patients to ensure account and scheduling
  accuracy as well as billing accuracy.
• Completes patient discharges on a weekly basis by researching therapy progress notes and discharge summaries to accurately update the discharged accounts.
• Prints and faxes progress notes for all workers comp and outside doctor referrals on a daily basis.

ADP, Athena, OrthoTalent, Incident reporting, Meditech, Microsoft Office, TheraOffice, Insurance systems

Requirements

• High school diploma/GED required
• 1-2 years of patient registration experience required; 2-4 years preferred
• Exceptional verbal and written communication skills and high level of accuracy and attention to detail a must

OrthoIndy is an Equal Opportunity Employer

Location

Brownsburg , Indiana , United States