Patient Access & Scheduling Specialist

OrthoIndy; Fishers (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

OrthoIndy is seeking a Patient Access Representative at the Fishers/Indianapolis area location to handle patient registration, check-in, scheduling, and check-out for clinic visits and urgent care. You will coordinate with insurers, manage payments, and support patient flow to ensure timely care.

The role emphasizes accuracy in insurance entry, eligibility verification, and documentation, with responsibilities spanning multiple clinic sites as needed.

Qualifications

• High School Diploma or GED required; specialty training beyond high school preferred.
• 1–2 years of patient registration experience preferred.

Responsibilities

• Register patients and verify demographic and insurance information.
• Check in and check out patients; schedule follow-up visits.
• Collect copays and reconcile payments.
• Schedule tests and coordinate with radiology and labs.
• Assist with patient flow, de-escalation, and customer service.

Skills

Patient registration

Customer service

Scheduling

Education

High School Diploma/GED

Specialty Training Beyond High School

Job description

OrthoIndy is seeking a Patient Access Representative at the Fishers/Indianapolis area location to handle patient registration, check-in, scheduling, and check-out for clinic visits and urgent care. You will coordinate with insurers, manage payments, and support patient flow to ensure timely care.

The role emphasizes accuracy in insurance entry, eligibility verification, and documentation, with responsibilities spanning multiple clinic sites as needed.