Hospital Access Coordinator II

OrthoIndy; Carmel (IN); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

OrthoIndy in Carmel, Indiana seeks a Hospital Admissions Clerk II to join a fast-paced team that handles check-in/check-out, scheduling, and insurance coordination. You will input patient demographics, manage therapy orders, and support billing accuracy through Meditech and TheraOffice.

The role requires 1–2 years of registration experience, strong communication, and meticulous attention to detail to ensure smooth patient flow and accurate financial records. Training provided on clinic systems.

Competenze

• High school diploma or GED is required.
• 1–2 years of patient registration experience required; 2–4 years preferred.
• Exceptional verbal and written communication with high accuracy and attention to detail.

Mansioni

• Pre-registers and registers patients in Meditech and TheraOffice with demographics and therapy orders.
• Schedules and re-schedules therapy appointments in TheraOffice.
• Obtains, submits, and tracks insurance authorizations by fax, phone, or online tools.
• Answers incoming calls and returns voicemails promptly.
• Collects and applies patient payments and co-pays.
• Completes monthly registrations in Meditech for billing and scheduling accuracy.
• Discharges patients weekly by reviewing progress notes and discharge summaries.
• Prints and faxes progress notes for workers' comp and external referrals daily.

Conoscenze

Verbal communication

Written communication

Attention to detail

Formazione

High School Diploma / GED

Strumenti

Meditech

TheraOffice

ADP

Athena

OrthoTalent

Microsoft Office

Descrizione del lavoro

Monday-Thursday 9:00a-5:30p Fridays 8:00a-4:30p

Job Description

Great people are the backbone to great care and patient satisfaction. In return, we'll have your back--offering our employees a supportive team environment, great benefits, a true work/life balance, and the opportunity to positively impact the quality of life for our patients. Join TEAM OI.

GENERAL STATEMENT OF DUTIES:

The Hospital Admissions Clerk II functions in a fast-paced role that requires attention to detail and
ability to multi-task, including a focus on both the quantity and quality of work. This position performs
check-in, check-out, scheduling, operates in multiple systems, answers phones, collects co-pays, and
coordinates benefits with insurance.

• Pre-registers and registers all physical and occupational therapy patients in Meditech and
  TheraOffice by utilizing our clinic and ordering systems to input patient demographics as well as therapy orders.
• Schedules and re-schedules all therapy appointments in TheraOffice as needed.
• Obtains, submits, and tracks authorizations for various insurances by faxing authorization requests, following up by phone, or using online tools.
• Answers all incoming calls and returns voicemails in a timely manner.
• Obtains all insurance benefit information in a timely manner for follow-up appointments as well as initial therapy evaluations by calling insurance companies, faxing benefit information sheets, or utilizing online tools.
• Collects and applies all patient payments and co-payments.
• Completes monthly registrations in Meditech for all patients to ensure account and scheduling
  accuracy as well as billing accuracy.
• Completes patient discharges on a weekly basis by researching therapy progress notes and discharge summaries to accurately update the discharged accounts.
• Prints and faxes progress notes for all workers comp and outside doctor referrals on a daily basis.

ADP, Athena, OrthoTalent, Incident reporting, Meditech, Microsoft Office, TheraOffice, Insurance systems

Requirements:

• High school diploma/GED required
• 1-2 years of patient registration experience required; 2-4 years preferred
• Exceptional verbal and written communication skills and high level of accuracy and attention to detail a must

OrthoIndy is an Equal Opportunity Employer

Location

Carmel , Indiana , United States

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