Patient Access Concierge & Registration Specialist

R1 RCM; Warrenton (VA); On-site; USD 23,000 - 28,000; Part time

Job summary

R1 RCM, Inc. in Warrenton, VA is seeking a Concierge Scheduler and Patient Registration Representative to provide exceptional customer service while supporting outpatient scheduling and hospital registration operations.

You will navigate multiple computer systems, verify patient information, collect co-pays, review insurance, and communicate financial responsibilities with empathy. Training is provided, and the role offers growth within a collaborative, patient-centered team.

Qualifications

• Excellent customer service experience and strong communication skills.
• Professional and compassionate demeanor in fast-paced settings.
• Experience with patient access, medical registration, and insurance verification is a plus.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems.
• Answer phones, collect accurate patient information, and register patients efficiently.
• Verify insurance coverage, collect co-pays, and provide cost estimates when applicable.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Insurance verification

Front desk

Education

High School Diploma or GED

Job description

R1 RCM, Inc. in Warrenton, VA is seeking a Concierge Scheduler and Patient Registration Representative to provide exceptional customer service while supporting outpatient scheduling and hospital registration operations.

You will navigate multiple computer systems, verify patient information, collect co-pays, review insurance, and communicate financial responsibilities with empathy. Training is provided, and the role offers growth within a collaborative, patient-centered team.