Healthcare Concierge: Scheduler & Registrar (Part-Time)

Fauquier Health System, Inc.; Warrenton (VA); On-site; USD 23,000 - 29,000; Part time

Job summary

R1 is seeking a Customer Service Representative - PRN, Patient Scheduler in Warrenton, VA. You will support outpatient scheduling and hospital registration, delivering friendly, accurate service across multiple systems and guiding patients through the check-in process.

The role requires high school diploma, ability to pass background checks, and comfort with a fast-paced environment. Training is provided, and you’ll join a team focused on patient experience and efficient access to care.

Qualifications

• High School Diploma or GED required.
• Background check, drug test, and vaccination requirements may apply.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required).

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with clarity and compassion.
• Build trust with patients during moments of illness, anxiety, or confusion.
• Navigate diverse insurance plans, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 is seeking a Customer Service Representative - PRN, Patient Scheduler in Warrenton, VA. You will support outpatient scheduling and hospital registration, delivering friendly, accurate service across multiple systems and guiding patients through the check-in process.

The role requires high school diploma, ability to pass background checks, and comfort with a fast-paced environment. Training is provided, and you’ll join a team focused on patient experience and efficient access to care.