Patient Access Concierge — Front Desk & Registration

Community Health Network; États-Unis; Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

Community Health Network seeks a Patient Access Representative to greet patients and visitors, verify demographics, schedule appointments, and manage check-in/check-out at our facilities. This role supports a premier patient experience and requires strong communication and multitasking in a fast-paced setting.

Responsibilities include insurance verification, data entry, authorizations, pre-registration, referrals, and service coordination across multiple software systems.

Qualifications

• Two years of experience in customer service or healthcare office setting preferred.
• High School Diploma or GED required.
• Ability to work well under pressure in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to multi-task, have attention to detail, strong organization skills, and a team player.
• Excellent critical thinking skills.
• Proficient in data entry with multiple software applications.
• Knowledge of Microsoft Office suite of products.

Responsabilités

• The Patient Access Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service.
• This position will be responsible for checking in and out, appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, new patient referrals, point of service collections and other duties as assigned.
• The Patient Access Representative is an ambassador to fulfilling our network vision to simply deliver an exceptional experience - with every life we touch.

Connaissances

Communication

Customer service

Multi-tasking

Attention to detail

Organization

Teamwork

Critical thinking

Verbal & written communication

Formation

High School Diploma or GED

Outils

Microsoft Office

Description du poste

Community Health Network seeks a Patient Access Representative to greet patients and visitors, verify demographics, schedule appointments, and manage check-in/check-out at our facilities. This role supports a premier patient experience and requires strong communication and multitasking in a fast-paced setting.

Responsibilities include insurance verification, data entry, authorizations, pre-registration, referrals, and service coordination across multiple software systems.