Patient Access Concierge

BMC Software; Boston (MA); On-site; USD 32,000 - 45,000; Full time

Job summary

BMCHS is seeking a Patient Access front desk liaison to greet patients, collect demographics, verify insurance, and obtain required signatures. The role includes ensuring accurate registrations, HIPAA compliance, and guiding patients through the admission process with care and professionalism.

The ideal candidate has 2–4 years in healthcare registration, strong multi-tasking and excellent communication, serving both inpatient and outpatient settings within a dynamic hospital environment.

Qualifications

• High School graduate required; some college preferred.
• Minimum 2–4 years in a health care setting with registration/check-in experience.

Responsibilities

• Greet patients and collect accurate demographic information.
• Verify insurance and eligibility, print paperwork, and escort patients.
• Handle registrations with HIPAA and regulatory data collection.
• Answer phones and support other Patient Access functions as needed.

Skills

Multi-tasking

Customer service

Communication skills

Education

High School Diploma

Some College preferred

Job description

BMCHS is seeking a Patient Access front desk liaison to greet patients, collect demographics, verify insurance, and obtain required signatures. The role includes ensuring accurate registrations, HIPAA compliance, and guiding patients through the admission process with care and professionalism.

The ideal candidate has 2–4 years in healthcare registration, strong multi-tasking and excellent communication, serving both inpatient and outpatient settings within a dynamic hospital environment.