Patient Access Concierge | Friendly Front Desk Pro

Geisinger; Danville (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

Geisinger is seeking an organized Front Desk/Patient Services role to provide front line support in the department. You will greet patients, register them, verify demographics, and schedule follow-up appointments as needed.

Responsibilities include assisting with check-out, explaining financial obligations, processing forms, and maintaining patient records. An emphasis on accuracy and timely service is essential.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year related work experience preferred.

Responsibilities

• Check patients in for appointments and verify demographics.
• Support patient check-out and schedule future appointments.
• Provide front line office support and greet patients.
• Handle financial conversations, collect fees when applicable.
• Maintain patient records and assist with referrals/pre-certifications.

Education

High School Diploma or Equivalent (GED)

Job description

Geisinger is seeking an organized Front Desk/Patient Services role to provide front line support in the department. You will greet patients, register them, verify demographics, and schedule follow-up appointments as needed.

Responsibilities include assisting with check-out, explaining financial obligations, processing forms, and maintaining patient records. An emphasis on accuracy and timely service is essential.