Patient Access Concierge

Allina Health; Edina (MN); Vor Ort; USD 30.000 - 41.000; Vollzeit

Benefits dieser Stelle

Medical/Dental

PTO/Time Away

Retirement Savings Plans

Life Insurance

Zusammenfassung

Allina Health Pulmonary and Sleep in Edina, MN is hiring a Clinic Patient Access Representative. This role provides scheduling support for new and established patients, coordinates services, and serves as a liaison for patients, families, and staff on access-related questions.

You will also handle billing inquiries, updates to patient accounts, and document interactions in the EMR. The position is 8-hour day shifts with no weekend work and 1.0 FTE.

Qualifikationen

• 2+ years experience in healthcare or other customer service position.
• 2+ years experience of basic medical terminology experience.

Aufgaben

• Scheduling and coordinating appointments for patients.
• Serve as in-clinic resource for scheduling, billing, and service questions.
• Process incoming calls and correspondence related to access, billing, or service inquiries.
• Assist with patient account updates, including demographics and insurance information.

Kenntnisse

Customer service

Communication skills

Healthcare terminology

Ausbildung

High school diploma or GED

Healthcare program training

Jobbeschreibung

Allina Health Pulmonary and Sleep in Edina, MN is hiring a Clinic Patient Access Representative. This role provides scheduling support for new and established patients, coordinates services, and serves as a liaison for patients, families, and staff on access-related questions.

You will also handle billing inquiries, updates to patient accounts, and document interactions in the EMR. The position is 8-hour day shifts with no weekend work and 1.0 FTE.