Patient Access & Clinic Operations Coordinator

Toi Health; Gainesville (FL); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Toi Health in Gainesville, FL is seeking a Front Office Clinic Coordinator to deliver excellent patient care and administrative support. You will greet patients, manage appointments, process payments, handle calls, and assist clinic staff to maintain smooth daily operations.

The role requires 1+ year healthcare front office experience and strong communication with proficiency in CPT/ICD-10 coding and practice management software.

Qualifications

• High School Diploma or equivalent.
• 1+ year experience in healthcare front office, medical billing, patient check-out, or medical receptionist role.

Responsibilities

• Greet and check-in patients
• Answer phones and manage inquiries
• Schedule patient appointments and follow-ups
• Collect co-pays, deductibles, and coinsurance
• Maintain patient records and paperwork
• Coordinate with clinical staff to ensure smooth workflow
• Maintain clinic operations according to policies (HIPAA, OSHA)

Skills

Customer service

Teamwork

Fast-paced

Multitasking

Communication

CPT/ICD-10 coding

Practice management software

Education

High School Diploma or equivalent

Job description

Toi Health in Gainesville, FL is seeking a Front Office Clinic Coordinator to deliver excellent patient care and administrative support. You will greet patients, manage appointments, process payments, handle calls, and assist clinic staff to maintain smooth daily operations.

The role requires 1+ year healthcare front office experience and strong communication with proficiency in CPT/ICD-10 coding and practice management software.