Hand Therapy Patient Concierge & Scheduler

Toi Health; Gainesville (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Toi Health in Gainesville, FL is seeking a Front Desk Coordinator to manage patient flow from check-in to check-out. You will greet patients, answer phones, schedule appointments, verify information, and collect copays while ensuring a welcoming, efficient front desk experience.

The ideal candidate has a high school diploma, strong communication skills, and the ability to thrive in a fast-paced medical office.

Qualifications

• High School Diploma or equivalent.
• 1 year experience in physical therapy office preferred.
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet patients.
• Answer phones.
• Electronic scheduling.
• Verify current personal and financial information.
• Book appointments.
• Verify insurance benefits.
• Copay collection.
• Faxing and filing.
• Other duties as assigned.

Skills

Front desk coordination

Customer service

Communication skills

Teamwork

Education

High School Diploma or equivalent

Job description

Toi Health in Gainesville, FL is seeking a Front Desk Coordinator to manage patient flow from check-in to check-out. You will greet patients, answer phones, schedule appointments, verify information, and collect copays while ensuring a welcoming, efficient front desk experience.

The ideal candidate has a high school diploma, strong communication skills, and the ability to thrive in a fast-paced medical office.