Patient Access & Clinic Operations Coordinator

The Orthopaedic Institute; Gainesville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Orthopaedic Institute in Gainesville, FL is seeking a Front Office Clinic Coordinator to provide exceptional patient care and administrative support in a busy clinic. You will greet patients, check them in, manage calls, and assist staff with daily operations.

Ideal candidates have 1+ year experience in healthcare front office or receptionist roles, excellent customer service and communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• 1+ year experience in healthcare front office, medical billing, patient check-out, or medical receptionist role.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and check-in patients.
• Answer phones and manage inquiries.
• Schedule patient appointments and follow-ups.
• Collect co-pays, deductibles, and coinsurance.
• Maintain patient records and paperwork.
• Coordinate with clinical staff to ensure smooth workflow.
• Maintain clinic operations according to policies (HIPAA, OSHA).

Skills

Customer service

Teamwork

Fast-paced work

Multitasking

Communication (oral/written)

CPT/ICD-10 coding

Practice management software

Education

High School Diploma or equivalent

Tools

Practice management software

Job description

The Orthopaedic Institute in Gainesville, FL is seeking a Front Office Clinic Coordinator to provide exceptional patient care and administrative support in a busy clinic. You will greet patients, check them in, manage calls, and assist staff with daily operations.

Ideal candidates have 1+ year experience in healthcare front office or receptionist roles, excellent customer service and communication skills, and the ability to multitask in a fast-paced environment.