Patient Access & Check-In Specialist

Thomas-Jefferson-University-; Philadelphia (Philadelphia County); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Disability insurance

Tuition assistance

Retirement plans

Voluntary benefits

Job summary

Thomas Jefferson University Hospitals, Inc. is seeking a Patient Services Associate II to support a smooth patient experience in the practice setting.

The role involves processing arrivals and departures, scheduling via EPIC, and confirming pre-authorizations and insurance details. The PSA II will engage with patients and visitors in a courteous manner while maintaining HIPAA compliance and a high standard of service.

Qualifications

• HS Diploma or equivalent required.
• Must communicate courteously with patients and visitors.
• Ability to process and interpret data and handle time‑sensitive tasks.

Responsibilities

• Processes check in and check out, scheduling via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Verifies insurance, referrals and patient demographics.
• Greets patients/visitors professionally and ensures HIPAA compliance.

Skills

Customer service

HIPAA compliance

Data entry

Multitasking

Education

High School Diploma or equivalent

Tools

EPIC

Job description

Thomas Jefferson University Hospitals, Inc. is seeking a Patient Services Associate II to support a smooth patient experience in the practice setting.

The role involves processing arrivals and departures, scheduling via EPIC, and confirming pre-authorizations and insurance details. The PSA II will engage with patients and visitors in a courteous manner while maintaining HIPAA compliance and a high standard of service.