Patient Access Champion - Front Desk & Registration

Ensemble Health Partners; Roanoke (VA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Paid certifications

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking a Patient Access Specialist to join our on-site team at Carilion - Roanoke Memorial Hospital in Roanoke, VA. You will perform admitting duties, verify insurance, and guide patients through the check-in process with compassionate service.

The role emphasizes accuracy, regulatory compliance, and collaboration with healthcare staff to support a smooth patient experience and efficient hospital operations.

Qualifications

• 1+ years of customer service experience.
• High School Diploma/GED.
• CRCR Required within 9 months of hire (Company Paid)

Responsibilities

• Assign accurate MRNs and complete medical necessity/compliance checks.
• Collect insurance information and process physician orders.
• Operate the telephone switchboard and relay calls.
• Provide compassionate customer service and meet point-of-service goals.
• Audit accounts and provide data to leadership.

Skills

Customer service

Education

High School Diploma/GED

CRCR Certification

Job description

Ensemble Health Partners is seeking a Patient Access Specialist to join our on-site team at Carilion - Roanoke Memorial Hospital in Roanoke, VA. You will perform admitting duties, verify insurance, and guide patients through the check-in process with compassionate service.

The role emphasizes accuracy, regulatory compliance, and collaboration with healthcare staff to support a smooth patient experience and efficient hospital operations.