On-Site Patient Access Specialist — Registration & Billing

Ensemble Health Partners; Marion (VA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking an entry-level Patient Access Associate Specialist to join on-site at Ballad Smyth County Community Hospital in Marion, VA. You will handle patient registration, insurance data collection, and consent documentation while ensuring accuracy and a smooth patient experience.

The role emphasizes compliance, data integrity, and POS collection support, with opportunities for tuition reimbursement, certifications, and career advancement.

Qualifications

• 1+ years of customer service experience required.
• CRCR certification required within 6 months of hire (company paid).
• On-site role at Ballad - Smyth County Community Hospital, Marion, VA.
• Willingness to learn and adapt with AI-driven process improvements.

Responsibilities

• Pre-register patient accounts and collect demographic and insurance data.
• Verify information, medical necessity checks, and compliance reviews.
• Explain consent forms and distribute patient education documents.
• Operate the telephone switchboard and support on-site communication.
• Audit accounts for accuracy and assist with POS collections and billing.
• Provide excellent patient service and maintain data integrity.

Skills

Customer service

Curiosity

Innovation mindset

Communication skills

Education

High School Diploma/GED

Tools

ABN software

Insurance verification system

Overlay tool

POS system

Job description

Ensemble Health Partners is seeking an entry-level Patient Access Associate Specialist to join on-site at Ballad Smyth County Community Hospital in Marion, VA. You will handle patient registration, insurance data collection, and consent documentation while ensuring accuracy and a smooth patient experience.

The role emphasizes compliance, data integrity, and POS collection support, with opportunities for tuition reimbursement, certifications, and career advancement.