On-Site Patient Access Specialist - Growth & Benefits

Ensemble Health Partners; Warren (Warren County); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners is seeking an entry-level Patient Access Specialist to join our team at the Front Royal, VA hospital. The role focuses on admitting patients, collecting insurance details, and ensuring compliance with policy while delivering excellent customer service at the point of contact.

Responsibilities include MRN assignment, checking medical necessity, processing orders, and guiding patients through forms and education materials.

Qualifications

• 1+ year of customer service experience required.
• Strong communication and patient service focus.
• Ability to adhere to policy and regulatory requirements.

Responsibilities

• Handle admitting duties for patients at the hospital.
• Assign MRNs and perform medical necessity/compliance checks.
• Collect insurance information and process physician orders.
• Provide patient instructions with empathy and accuracy.
• Support POS and billing processes to assist with clean claim rate.

Skills

Customer service

Education

High School Diploma

Job description

Ensemble Health Partners is seeking an entry-level Patient Access Specialist to join our team at the Front Royal, VA hospital. The role focuses on admitting patients, collecting insurance details, and ensuring compliance with policy while delivering excellent customer service at the point of contact.

Responsibilities include MRN assignment, checking medical necessity, processing orders, and guiding patients through forms and education materials.