Patient Access & Cashier Specialist

Kaiser Permanente; San Francisco (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Kaiser Permanente in San Francisco is seeking a cashier/receptionist to greet patients, check in/out, and manage registration with accuracy. The role involves cash handling, information capture, and directing patients to the appropriate areas while maintaining professional patient interactions.

The position requires basic computer skills, strong communication, and the ability to multi-task in a fast-paced healthcare setting.

Qualifications

• Must demonstrate customer service skills and professionalism.
• Able to handle cash transactions accurately and reconcile at shift end.
• Proficient with computers and patient registration systems.

Responsibilities

• Reception, Check-in, Check-out as applicable.
• Greet and assist patients presenting at the office.
• Verify and update demographic information and insurance details.
• Collect co-pays and fees; explain payment options.
• Maintain cash handling and deposit procedures.
• Assist patients with directions and referrals as needed.

Skills

Customer service

Cash handling

Computer literacy

Phone etiquette

Multitasking

Education

High School Diploma/GED

Tools

PC skills

Job description

Kaiser Permanente in San Francisco is seeking a cashier/receptionist to greet patients, check in/out, and manage registration with accuracy. The role involves cash handling, information capture, and directing patients to the appropriate areas while maintaining professional patient interactions.

The position requires basic computer skills, strong communication, and the ability to multi-task in a fast-paced healthcare setting.