Patient Access Specialist I: Registration & Care Concierge

Talentify; Oregon; On-site; USD 38,000 - 52,000; Full time

Job summary

Kaiser Permanente in Oregon seeks a Patient Access Representative I to greet patients, collect demographic and insurance data, and initiate registrations. The role interfaces with financial services and clinical teams to ensure smooth patient flow, accurate documentation, and optimal cash flow while upholding regulatory standards.

The successful candidate will handle authentic patient interactions, at times in a high-volume setting, and work to provide a compassionate, patient-centered

Qualifications

• Experience handling patient registrations and demographic data.
• Knowledge of insurance eligibility and benefits verification.
• Cash handling and balance reconciliation per policy.

Responsibilities

• Register patients accurately in the hospital system.
• Verify patient demographics and insurance information.
• Collect point-of-service payments and process deposits.
• Provide information and refer to Financial Counselors.
• Ensure compliance with HIPAA, EMTALA, and CMS regulations.
• Assist patients and families with directions and service guidance.

Job description

Kaiser Permanente in Oregon seeks a Patient Access Representative I to greet patients, collect demographic and insurance data, and initiate registrations. The role interfaces with financial services and clinical teams to ensure smooth patient flow, accurate documentation, and optimal cash flow while upholding regulatory standards.

The successful candidate will handle authentic patient interactions, at times in a high-volume setting, and work to provide a compassionate, patient-centered