Patient Access & Care Support Specialist

Evara Health; Clearwater (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

15 days of paid time off

10 paid holidays

Free gym membership

Retirement plan with employer match

Tuition reimbursement

Comprehensive health, dental, vision,

Employee Assistance Program (EAP)

Job summary

Evara Health is seeking a patient-focused administrator to join our care teams in Florida. In this role you will handle customer service inquiries, schedule appointments, verify insurance, document interactions in the EHR, and support clinical operations with timely care coordination.

Join a community-centered organization that values growth, ongoing learning, and employee wellbeing, with generous time off, holidays, wellness perks, retirement plans, education assistance, and comprehensive

Qualifications

• High School Diploma or equivalent.
• One or more years of experience in a call center or front office healthcare setting preferred.

Responsibilities

• Provides high-quality customer service by responding to inquiries, directing calls appropriately, and collaborating effectively with team members across departments.
• Schedules appointments, manages pre-registration, verifies insurance, and utilizes tools such as panel lists and discharge notifications to support patient access and continuity of care.
• Accurately records patient interactions and outreach in the EHR, and prepares reports as required.
• Supports clinical operations by processing medication refills, triaging clinical calls, escalating appropriately, and adhering to protocols and timelines.

Skills

Customer service

Communication

Scheduling

Documentation

Clinical support

Education

High School Diploma or equivalent

Tools

EHR system

Job description

Evara Health is seeking a patient-focused administrator to join our care teams in Florida. In this role you will handle customer service inquiries, schedule appointments, verify insurance, document interactions in the EHR, and support clinical operations with timely care coordination.

Join a community-centered organization that values growth, ongoing learning, and employee wellbeing, with generous time off, holidays, wellness perks, retirement plans, education assistance, and comprehensive