Senior Front Desk & Patient Access Specialist

Evara Health; Town of Florida (NY); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

15 days PTO

10 paid holidays

Health benefits

Retirement plan

Professional development stipend

Quarterly incentives

Career growth opportunities

Job summary

Evara Health is seeking a Senior Front Desk/ Patient Access Representative to support patient registration, insurance verification, and financial counseling across 17 locations in Pinellas County. You will enhance the patient experience, assist with eligibility and enrollment, and mentor others in best practices.

Join a mission-driven team recognized as a USA TODAY Top Workplace, offering competitive benefits and opportunities for professional growth within a supportive community health center.

Qualifications

• High School Diploma, or equivalent.
• Minimum 1 year of experience as Front Office in a healthcare setting.

Responsibilities

• Manage patient registration, insurance verification, financial documentation, and counseling with accuracy.
• Serve as senior resource for billing, insurance, payment plans, and complex financial situations.
• Train and mentor Patient Access Representatives while sharing best practices.
• Assist with department scheduling and operational improvements.
• Monitor registration, insurance, and financial processes for accuracy and compliance.
• Analyze trends and support initiatives to improve patient counseling and satisfaction.

Skills

Customer service

Billing support

Insurance verification

Scheduling

Education

High School Diploma or equivalent

Job description

Evara Health is seeking a Senior Front Desk/ Patient Access Representative to support patient registration, insurance verification, and financial counseling across 17 locations in Pinellas County. You will enhance the patient experience, assist with eligibility and enrollment, and mentor others in best practices.

Join a mission-driven team recognized as a USA TODAY Top Workplace, offering competitive benefits and opportunities for professional growth within a supportive community health center.