Patient Care Coordinator

Evara Health; Clearwater (FL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

15 days paid time off

10 paid holidays

Birthday day off

Free gym membership

Education assistance up to $1,500/year

Career advancement opportunities

Job summary

Evara Health is hiring for an Appointment Coordination & Care Coordination Support role in Florida. You will schedule and track medical and behavioral health visits, support care coordination, and manage patient records and referrals.

Role emphasizes regulatory compliance, high-quality customer service, and team collaboration, with a Monday–Friday schedule and a background screening requirement.

Qualifications

• High school diploma or GED required; a Bachelor’s degree in health or related field is preferred.
• Prior health or behavioral health practice experience (2 years) preferred.

Responsibilities

• Schedule and monitor medical and behavioral health appointments and track patient progress.
• Assist care coordination and follow-up to address barriers to treatment.
• Process and manage patient records, referrals, and provider orders.
• Ensure regulatory compliance and provide quality customer service.
• Collaborate with team and support organizational goals as needed.

Skills

Appointment coordination

Care coordination

Documentation

Regulatory compliance

Customer service

Team collaboration

Education

High school diploma or GED

Bachelor’s degree in health or related field preferred

Job description

Join Evara Health, where our mission to provide essential, high-quality healthcare services brings life-changing care to communities most in need. With 17 local centers and mobile health units across our network, we offer comprehensive care encompassing primary care, dental, behavioral health, pediatrics and more. At Evara Health, we are more than just a healthcare provider; we are a mission-driven, team-based organization. Our professionals come for the purpose and stay for the supportive culture and the strong, community-focused teams. Embark on a career that fulfills more than just professional goals—it transforms lives every day.

About this Role:

• Appointment Coordination & Patient Tracking – Schedule and monitor medical and behavioral health appointments, track patient progress, and support provider tasks and orders.
• Care Coordination & Case Management Support – Assist the Prevention Case Manager with patient care coordination, follow-up, and addressing barriers to treatment.
• Documentation & Communication – Process and manage patient records, referrals, and provider orders, including scanning, faxing, and routing documents.
• Regulatory Compliance & Customer Service – Ensure adherence to policies, maintain high-quality patient interactions, and facilitate connections to resources that address Social Determinants of Health.
• Team Collaboration & Additional Duties – Work collaboratively with colleagues, provide mentorship, and support organizational goals as needed.

Why You'll Love Working Here:

• Impact: Every day, you’ll make a significant impact on our patients’ lives, leading efforts that go beyond healthcare to ensure community wellbeing.
• Growth: We support your professional development through continuous learning and opportunities to grow within Evara Health.
• Recognition: As part of our team, your hard work will be recognized and rewarded, contributing to your professional fulfillment and job satisfaction.

Education & Experience:

• Minimum of High School Diploma or GED
• Bachelor’s degree in health or related field preferred
• 2 years professional experience in a health or behavioral health practice preferred

Culture and Benefits:

What sets Evara Health apart is our amazing culture and team spirit. We've set record engagement scores this year, creating an environment where our staff thrives and feels truly valued. We are able to do this through our team-based approach to work, but also in our unique benefit offerings such as:

• Generous Time Off: Enjoy 15 days of paid time off with an option to cash out unused days.
• Holidays: Celebrate with 10 paid holidays and an additional day off for your birthday.
• Wellness Perks: Enjoy a free gym membership to support your health and fitness goals.
• Educational Support: Take advantage of education assistance programs to further your professional development.
• Career Advancement: Numerous opportunities to advance within leadership or other roles.
• Education Assistance: Up to $1,500 a year for education assistance including trainings, certifications or formal education

Join us, and be part of a team that is truly making a difference.

**This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information about the background screening process, visit https://info.flclearinghouse.com.**

Monday - Friday, 8:00am - 5:00pm