Patient Access & Care Specialist (PRN)

Intermountain Healthcare; Cedar City (UT); On-site; USD 26,000 - 32,000; Full time

Job summary

Intermountain Health in Cedar City is seeking a Patient Service Representative to be the first point of contact for patients. You will greet, check-in/out, verify demographics and insurance, and support billing with accuracy in the EMR system.

The role emphasizes courteous, confidential, and professional patient interactions, with responsibilities including scheduling, data entry, and payment processing to ensure smooth clinic operations.

Qualifications

• Six months of customer service experience preferred.
• Basic computer skills for word processing and data entry.
• Professional manner with strong interpersonal communication.

Responsibilities

• Greet and check-in/out patients in person or via phone.
• Verify patient demographics and insurance information.
• Process payments and assist with billing forms as needed.
• Document communications accurately in the EMR.

Skills

Customer service

Interpersonal communication

Telephone and front-desk skills

Data entry

Computer literacy

Education

High school diploma or GED preferred

Tools

EMR systems

Epic EMR

Job description

Intermountain Health in Cedar City is seeking a Patient Service Representative to be the first point of contact for patients. You will greet, check-in/out, verify demographics and insurance, and support billing with accuracy in the EMR system.

The role emphasizes courteous, confidential, and professional patient interactions, with responsibilities including scheduling, data entry, and payment processing to ensure smooth clinic operations.