Patient Access & Care Intake Specialist

AdaptHealth; New Berlin (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off

Job summary

AdaptHealth in Wisconsin is seeking an Intake Specialist to support patient access by coordinating referrals, reviewing clinical documentation, and ensuring services are set up accurately and efficiently. You’ll work closely with patients, providers, referral sources, and internal teams to navigate insurance requirements, confirm eligibility, and move the intake process forward smoothly.

This role emphasizes attention to detail, patient communication, and collaboration across teams in a

Qualifications

• One year of relatable work experience required.
• High School Diploma or Associate’s degree in a related field required.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required.
• Experience within a healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus but not required.

Responsibilities

• Review medical documentation and payer guidelines to determine eligibility and compliance prior to service delivery.
• Communicate with patients regarding financial responsibility and document interactions accurately.
• Contact patients when documentation does not meet payer requirements and provide alternatives to support timely care.
• Coordinate with referral sources, physicians, and clinical teams to obtain complete documentation.
• Maintain accurate, timely documentation of patient information using electronic systems.
• Enter referrals within established timeframes while meeting productivity and quality standards.

Skills

Verbal communication

Written communication

Attention to detail

Multi-tasking

Education

High School Diploma

Associate’s degree in Healthcare Administration or related field

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth in Wisconsin is seeking an Intake Specialist to support patient access by coordinating referrals, reviewing clinical documentation, and ensuring services are set up accurately and efficiently. You’ll work closely with patients, providers, referral sources, and internal teams to navigate insurance requirements, confirm eligibility, and move the intake process forward smoothly.

This role emphasizes attention to detail, patient communication, and collaboration across teams in a