Clinical Front Desk & Scheduling Specialist

UVA Community Health; Manassas (VA); On-site; USD 22,000 - 32,000; Full time

Job summary

UVA Community Health is seeking a Patient Services Coord III to schedule and register patients in the outpatient clinic, verify eligibility, and secure necessary pre-authorizations and referrals. You will work closely with physician offices, Utilization Review, and the Business Office to ensure smooth patient flow and accurate billing.

The role requires strong medical terminology knowledge, excellent communication, and a professional, empathetic approach with patients and staff alike.

Qualifications

• Knowledge of basic medical terminology required.
• Excellent verbal and written communication and customer service skills.
• Background of insurance knowledge is required for certain tasks.
• Ability to understand insurance cards and benefits details.

Responsibilities

• Schedules and registers patients for the outpatient clinic.
• Verifies patient eligibility and ensures pre-auths, referrals, and pre-certifications are obtained.
• Collaborates with physicians' offices, Utilization Review, and Business Office.

Skills

Medical terminology

Customer service

Insurance knowledge

Verbal & written communication

Microsoft Office

Education

High School Diploma or GED

Tools

None

Job description

UVA Community Health is seeking a Patient Services Coord III to schedule and register patients in the outpatient clinic, verify eligibility, and secure necessary pre-authorizations and referrals. You will work closely with physician offices, Utilization Review, and the Business Office to ensure smooth patient flow and accurate billing.

The role requires strong medical terminology knowledge, excellent communication, and a professional, empathetic approach with patients and staff alike.