Patient Access & Care Coordinator I

Aurora Health Care; Two Rivers (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

Advocate Health is seeking a skilled administrative associate to support patient intake, medical record creation, and front-line coordination in a fast-paced healthcare setting. You will ensure accurate patient demographics, insurance details, and co-pay collection while upholding stringent privacy standards.

The role emphasizes high-volume multitasking, excellent customer service, and effective communication with patients, families, and clinical staff.

Qualifications

• High School Diploma or GED is required.
• No licensure or certification required.
• Customer service skills preferred.

Responsibilities

• Creates the initial electronic health record foundation used by all care team members.
• Checks in and registers patients; collects demographic, guarantor, and insurance information; discusses co-pays.
• Obtains signatures and ensures HIPAA compliance for patient records and information.
• Schedules patient appointments (including virtual) and communicates test preparations and directions.
• Provides patient portal/app support and maintains a welcoming, professional environment.

Education

High School Diploma or GED.

Job description

Advocate Health is seeking a skilled administrative associate to support patient intake, medical record creation, and front-line coordination in a fast-paced healthcare setting. You will ensure accurate patient demographics, insurance details, and co-pay collection while upholding stringent privacy standards.

The role emphasizes high-volume multitasking, excellent customer service, and effective communication with patients, families, and clinical staff.