Patient Access & Care Coordinator — Day Shift (FT)

Ardent Health Services; Oklahoma; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Tuition assistance

Health benefits

Paid time off

Job summary

Ardent Health Services in Muskogee, OK is seeking a day shift, full-time Patient Services Rep (PSR) to handle registration, insurance verification, and scheduling.

You will greet patients, collect and verify information, enter data, and coordinate with providers while upholding Hillcrest policies and providing courteous service. This role blends customer service, data entry, and medical office tasks within a multi-faceted team.

Qualifications

• High School Diploma or GED.
• Excellent written/verbal/telephone communication skills.
• Basic computer knowledge.
• Basic understanding of insurance, referrals, and medical records.

Responsibilities

• Multi-faceted position including customer service, insurance verification, registration, payment collection, data entry, and referrals.
• Ensure patient flow and medical record availability and completeness; schedule physician/provider appointments and maintain appointment schedules.
• Greet patients and visitors, answer phones promptly, collect and verify accurate patient information, and enter it into the system.
• Receive payment for services and complete charge slips for data entry.
• Uphold Hillcrest Healthcare System policies and procedures while delivering quality patient care.

Job description

Ardent Health Services in Muskogee, OK is seeking a day shift, full-time Patient Services Rep (PSR) to handle registration, insurance verification, and scheduling.

You will greet patients, collect and verify information, enter data, and coordinate with providers while upholding Hillcrest policies and providing courteous service. This role blends customer service, data entry, and medical office tasks within a multi-faceted team.